Choosing the right roofing contractor is one of the most important decisions you’ll make as a homeowner. Your roof isn’t just a bunch of shingles, it’s your home’s first line of defense against rain, snow, wind and everything else Mother Nature throws your way. A poorly installed or repaired roof can lead to leaks, water damage and even structural issues down the road. That’s why finding a contractor you can trust is so crucial.
As a trusted roofing company in Saginaw, MI, we know how overwhelming it can be to sift through all the options out there. That’s why we’ve put together this ultimate guide to help you make an informed decision - one that keeps your home safe, dry, and looking great for years to come.
Not all roofing contractors are created equal. Some prioritize quality craftsmanship and customer service, while others cut corners to make a quick profit. Here’s what you should look for when hiring a roofing professional:
Many roofing contractors claim to have their own “crews,” but do they really? In reality, a lot of contractors rely on subcontractors to complete their work. While this might work out in some cases, it can also lead to inconsistent quality and accountability. That’s why it’s important to choose a contractor that employs their own team members. This approach offers several key benefits:
You’ll know exactly who is working on your home and can trust that they are properly trained and accountable.
Every team member is a part of your community, not subcontractors who may come from anywhere.
You can rest assured that everyone on your property is fully covered by proper insurance.
By hiring a contractor with their own in-house team, you gain peace of mind knowing your project is in the hands of skilled professionals who are committed to quality and safety.
A contractor with a long track record of success is more likely to provide quality work. Look for companies with at least five years of experience in the industry. But don’t just take their word for it - check online reviews, testimonials and ask for referrals. A good reputation in the community is a strong indicator of reliability. If your neighbors or friends have had a positive experience with a contractor, that’s a great sign. Additionally, inquire about the manufacturer certifications they hold, as this demonstrates their expertise and commitment to quality.
This one’s non-negotiable. Always verify that a roofing contractor is licensed and insured. A legitimate contractor should carry general liability insurance and workers’ compensation to protect you in case of accidents. If a contractor can’t provide proof of both, reconsider. You don’t want to be on the hook for any injuries or damages that occur on your property.
Hiring a local contractor ensures that they understand the specific roofing challenges in your area. For example, here in Mid-Michigan, we deal with everything from heavy snow to summer storms. At Storm Master Exteriors, we’ve been serving this community since 2011, so we know firsthand how to recommend the best materials and techniques to handle our unique climate.
Plus, if something goes wrong, we’re just around the corner - no waiting for someone who’s based hours away.
A reliable roofing contractor will provide a written estimate that breaks down labor, materials, and any additional costs. Beware of vague quotes or contractors who demand full payment upfront. A professional contractor will offer fair pricing and discuss financing options if needed. Transparency is key, you should never feel like you’re being nickel-and-dimed.
The best roofing companies stand behind their work with warranties on both materials and labor. Make sure you understand the terms of any warranty offered, as this can save you money in case of future issues. A contractor who offers a strong warranty is confident in their work and that’s the kind of confidence you want.
Before hiring a roofing contractor, it’s important to ask the right questions. This isn’t just about getting the best price, it’s about finding someone who will do the job right. Here are some key questions to ask:
Can you provide references from previous customers?
A reputable contractor should be happy to share references from satisfied clients.
Do you have experience with my type of roofing material?
Whether you have asphalt shingles, metal roofing, or something else, make sure the contractor has experience with your specific material.
How long will the project take from start to finish?
A clear timeline helps you plan and ensures the contractor is organized.
What happens if unexpected repairs are needed?
Sometimes, hidden issues like rot or water damage are discovered during the project. Ask how the contractor handles these surprises.
How will you protect my property during the installation process?
Roofing can be messy, so make sure the contractor has a plan to protect your landscaping, windows and other areas.
Do you clean up the job site after the project is completed?
A good contractor will leave your property as clean (or cleaner) than they found it.
Will the people that will be installing my roof be your W-2 employee?
Absolutely. We use our own W-2 employees, never subcontractors. This allows us to maintain control over every aspect of the project, ensuring top-quality workmanship and accountability on every job.
Unfortunately, not all contractors operate with integrity. Here are some warning signs that a contractor may not be reputable:
No Physical Address: If a contractor only provides a P.O. box or no address at all, be cautious. A legitimate business should have a physical location.
Lack of Written Contract: Always get the agreement in writing. A verbal agreement isn’t enough to protect you if something goes wrong.
Unrealistically Low Bids: If a price seems too good to be true, it probably is. Lowball estimates often lead to subpar materials or hidden costs later.
Pressure Tactics: A trustworthy contractor will give you time to make a decision without rushing or pressuring you into signing a contract.
Cash-Only Demands: Reputable companies accept multiple payment methods and do not require full payment upfront.
At Storm Master Exteriors, we pride ourselves on our reputation for quality craftsmanship, transparency and customer satisfaction. Here’s what sets us apart:
Experienced, Fully Licensed, and Insured Professionals: We’ve been serving homeowners since June 2011, and we’ve seen it all. Our team is fully licensed and insured, so you can rest easy knowing you’re in good hands.
High-Quality Materials: We know how tough Michigan winters can be, which is why we use materials designed to stand up to the elements. Plus, we back our materials with a 20-year premium protection limited warranty, so you can trust that your roof is built to last.
Honest Pricing: We provide clear, written estimates so you know exactly what to expect.
Strong Warranties: We don’t just stand behind our materials, we stand behind our work. That’s why we offer a 20-year workmanship warranty, ensuring that your roof is installed to the highest standards.
Outstanding Customer Service: From your first call to the final cleanup, we’re here to make the process as smooth as possible. We’ve been a trusted name in the community since 2011, and we’re proud to have built lasting relationships with our customers.
We Employ Our Own Team Members: To ensure the highest quality installation on every project, we employ our own skilled professionals - no subcontractors.
Selecting the right roofing contractor doesn’t have to be stressful. By doing your research, asking the right questions and watching for warning signs, you can make an informed choice that protects your home for years to come. If you’re looking for a trusted, experienced contractor for roofing in Saginaw, MI, Storm Master Exteriors is here to help. We’re not just another roofing company - we’re your neighbors, and we care about doing a good job for our community.
So, whether you’re dealing with a leaky roof, storm damage or just need a replacement, we’ve got you covered. Contact us today for a free consultation, and let’s make your roofing project a success!
